Hippo Labs

Below are a couple of examples of the type of messages your patients might receive as part of a campaign run through Hippo. The patient name and your practice details will fill in the appropriate spaces.

Example 2 - Child appointment booking (without link):

___________________________________________________________

Sent from the “GP Surgery” sender name — the same as other NHS providers like Accurx.

By default: GP Recall Support (<a href="mailto:admin@yourgpsurgery.uk" rel="nofollow noopener noreferrer" target="_blank">admin@yourgpsurgery.uk</a>).

We can also send from your own domain if you prefer (we’ll help you set that up).

⚠️ Note: <a href="http://NHS.net" rel="nofollow noopener noreferrer" target="_blank">NHS.net</a> addresses can’t be used because of NHS email system restrictions.

Sent from “Hippo Labs” due to branding rules on WhatsApp.

Messages come from your practice name in the NHS App, showing as push notifications if the app is installed.

📬 Hippo Messaging: What it Looks Like and Where it Comes From

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📬 Hippo Messaging: What it Looks Like and Where it Comes From

🖊️ What the messages look like

Example 1 - Adult appointment booking:

Example 2 - Child appointment booking (without link):

Example 3 - Questionnaire:

📨 Where do messages come from?

SMS

Email

WhatsApp

NHS App