Hippo automatically identifies which patients need to be recalled, no manual searches needed. Here’s how it works:
1️⃣ Hippo reads the care targets
We take the latest care guidance, like QOF, IIF, and local priorities, and turn them into a simple set of rules.
You don’t need to interpret or apply these rules yourself. Hippo does it for you, consistently and correctly.
2️⃣ Hippo scans your patient list daily
Hippo connects directly to your clinical system (EMIS or SystmOne) and checks every patient record once every 24 hours.
We identify:
Who is due for care
What care is still outstanding (not already done)
Only the patients who truly need to be recalled
✅ Example: If a diabetic patient already had a foot check, we won’t recall them for that part again.
3️⃣ Hippo removes patients who don’t need to be recalled
We exclude patients who:
Have already completed the required care
Don’t meet the target criteria anymore
Have no valid contact info (they’ll be flagged for manual recall instead)
✅ The result?
You get a clean, accurate list of patients who genuinely need follow-up updated daily, no manual searches required.
🧠 Want to understand how Hippo plans care, messages patients, and tracks outcomes? See how the full workflow works →