That depends on how your practice works. Different teams have different capacity and priorities. We always recommend checking with your Practice Manager or Line Manager to agree a clear target.
That said, here are a few helpful benchmarks to keep in mind:
📊 Automated campaigns are typically set to invite between 20–100 patients per day, depending on appointment availability and messaging preferences.
☎️ Manual recalls often work best when team members aim for around 10–20 calls per day, depending on workload and how long each conversation takes.
If you're transitioning from a manual process, it might take a few weeks to understand what’s realistic for your team - and that’s totally normal.
💡 Not sure where to start? You can check the "Team Recalls Today" stat at the top of the Recall List, or use the Practice Analytics dashboard to review past performance and adjust your target from there.