FAQs
Frequently Asked Questions
13 articles
📵 What Happens If a Patient Doesn’t Respond After Automated Recalls?
❌ Can I Mark a Patient As Uncontactable After Several Manual Calls?
⛔️ What Happens If a Patient Books an Appointment but Doesn’t Attend?
🤔 A Patient Was Recalled by Mistake. Why Did That Happen?
🧒 Can Hippo Be Used for Patients Under 18?
🔢 How Many Recalls Should I Be Doing?
👎 What If I Disagree With the Suggested Appointment or Think the Patient Doesn’t Need It?
🔍 How Can I Check If a Patient Has Booked An Appointment in Hippo?
🧾 What Does the Booking Page Look Like For Patients?
📋 What Questions Are Included in the Typeform Questionnaire?
🌐 What SNOMED Codes Are Used for the Basic Health Questionnaire?
🎯 How to Check Which Campaign a Patient Was Recalled For
🔍 Why Hippo Builds Its Own Searches Instead of Using Ardens or PCIT?