When you action a patient from the manual recall list, Hippo now shows you the SNOMED code that will be written back to EMIS, and lets you change it before saving.
This means you can record the specific clinical reason for the recall (for example, an asthma review first invitation) rather than a generic activity code, keeping patient records accurate and supporting QOF evidence.
🗂️ How It Works
When you open the Action Patient pop-up:
The SNOMED code currently mapped to your selected outcome is shown.
You can keep the default code, select a different one from the list, or assign multiple codes.
The code you confirm is written back to the patient's record in EMIS.
If you don't make a change, the default code for that outcome is used, exactly as before.
❓ Why Does This Matter?
Using a specific clinical code rather than a generic activity code means:
QOF and payment claims are properly evidenced in the patient record.
Clinical records are clearer for anyone reviewing them later.
Recall data more accurately reflects the care being provided, making it easier to identify patterns and optimise processes over time.
🔍 Which Code Should I Choose?
Select the code that best reflects the clinical reason for the recall. For example:
If you're following up on an asthma review, choose a code specific to asthma monitoring rather than a generic telephone call code.
If the patient was recalled for a medication review, select the appropriate medication review SNOMED code.
The available codes are the same as those used in automated recall invitations, so your manual and automated records stay consistent.