We’ve introduced new filtering options in Patient Selection when creating a recall campaign.
You can now filter patients by:
🏥 Vulnerable groups
🎂 Age ranges
This gives you more control over exactly who is included (or excluded) from your campaign.
📍 Where to find this
When creating or editing a campaign:
Under Step 2: Patient Selection
You’ll now see two filter sections:
Vulnerable groups
Age
🏥 Vulnerable Group Filtering
You can filter patients based on the following groups:
Housebound
Care Home
Palliative Care
Learning Disabilities
Dementia
Special Allocation
For each group, you can choose:
No Filter – Include everyone regardless of status
Target – Only include patients in this group
Exclude – Remove patients in this group from the campaign
Example uses:
Exclude housebound patients from an online booking campaign
Target care home residents for a specific review
Exclude palliative care patients from routine recall
Exclude Special Allocation patients from automated messaging campaigns
🎂 Age Filtering
You can also filter by age:
Adults 18+
Seniors 65+
Children <18
Custom age range
For each age range, you can choose:
No Filter
Target
Exclude
Example uses:
Target only over-65s for a vaccine campaign
Exclude children from an adult-only recall
Create a campaign for a specific age bracket
🔎 How filters work
Filters apply in addition to your selected indicator(s).
This means:
Patients must first meet the indicator eligibility.
They are then included or excluded based on your vulnerable group and age filter settings.
🧾 How Hippo identifies vulnerable groups
Hippo uses nationally recognised SNOMED codes and refsets to identify patients within each vulnerable group.
Where relevant, groups are defined using the Cluster ID field within the national refset. Searching the Cluster ID will return all codes included in that grouping.
🏠 Housebound
Identified using nationally recognised SNOMED codes for housebound status, including:
160734000 – Housebound
105480006 – Lives in own home
Any associated codes within the national housebound cluster
🏡 Care Home
Identified using nationally recognised SNOMED codes for care home residence, including:
160736003 – Lives in nursing home
160735004 – Lives in residential home
Any associated codes within the national care home cluster
🛑 Special Allocation
1617971000000117 – Registered with Special Allocation Scheme
🌿 Palliative Care
103735009 – Palliative care (regime/therapy)
414937009 – On Gold Standards Framework for palliative care
🧠 Learning Disabilities
Identified using the national Learning Disability refset
Patients in the associated removal refset are excluded
📘 Dementia
Identified using the national Dementia refset
✅ Why this matters
This update allows you to:
Run more precise campaigns
Avoid inappropriate invitations
Reduce unnecessary admin follow-up
Better tailor recalls to your practice population